Why choose Gentlevan Removals?
Learn why Gentlevan Removals is the right fit for your move. From our experienced team to our personalized approach, see what sets us apart.
1. Customised vehicle fleet
Choosing the right company for your move can be daunting, as removal companies vary widely in their services and capabilities. Some companies rely solely on luton vans, which are convenient for certain moves but may not be ideal for longer distances, especially when moving a 3-4 bedroom house.
At Gentlevan Removals, we offer a customised fleet of vehicles tailored to meet your specific needs. Our range includes everything from the smallest 3.5-tonne panel vans to a robust 36-tonne road train. This diversity allows us to handle all types of house removals, whether it's a 3-bedroom home moving across town or a 5-bedroom family residence relocating from the UK to Barcelona. For the largest moves, we use our 18-tonne pantechnicon, and for additional space, we can attach an 18-tonne trailer, perfect for garden items, garage contents, loft storage, sheds, or even your car.
When facing access challenges during a large, long-distance move or part-load removals, we can use a smaller luton or panel van to transship your belongings to your new home. This approach is frequently employed for European moves and is particularly useful in regions like Devon, Cornwall, and Wales. For local moves around Banbury and Oxfordshire, we often use our low-loader luton vans or a 10-tonne lorry with a tail lift, ideal for navigating narrow roads and easing parking constraints.
2. No-cost, no-obligation home survey
At Gentlevan Removals, we believe that you can't build a great building on a weak foundation, just as you can't have a successful house removal without a detailed pre-move survey.
Imagine a cabinet maker starting to make a wardrobe without any blueprint plans. Making a product without planning is possible, but what can go wrong? If the product isn’t good, the cabinet maker can start over. With house removals, you only have one chance to get it right.
Moving house is also stressful, and one of the most important tasks for a professional removal company is to reassure the client that everything will go smoothly and efficiently.
There are many things to consider: the size of the move, packing, dismantling/reassembling furniture, and moving valuables safely. The whole move can go wrong if the home surveyor misjudges the volume. This can result in delays for everyone involved, the need for an extra vehicle to empty the house, additional workforce, rushing, and potential furniture damage.
This is why a professional removal company can’t give you a quote over the phone, especially if there is a chain and you need to leave the house on time. Creating a moving plan often requires many years of experience and an expert moving team to develop a customer-focused plan that will seamlessly move you from your old house to your new home.
Video Survey
A home survey can often be substituted with a video survey. Video surveys have become increasingly popular since the COVID-19 pandemic, offering a convenient alternative, particularly for international removals and long-distance moves within the UK when a personal visit is not feasible. If you would like to learn more about our video survey option, please click here.
3. Enjoy our comprehensive packing and unpacking solutions
When the home survey is complete, you have received the quotes, and you have chosen your preferred removal company, it's time to relax. Well, not just yet, as you still have to pack up your house. Whether you decide to pack your belongings yourself or leave them to the professionals, packing is a crucial step before your house move. Without sturdy boxes and careful packing, your move could turn into a disaster. Contents may spill out of poorly packed boxes, liquids could leak onto furniture, and chaos could ensue.
At Gentlevan Removals, we offer various packing service options to streamline the process and save you time. Our trained and experienced packing team uses high-quality packaging materials. When you use our packing service, you can rest assured that your fragile ornaments will be packed with the utmost care, your kitchen items will be efficiently and professionally packed, and your hanging clothes will be placed into wardrobe boxes. We can safely pack grandfather clocks, chandeliers, Mercury barometers, paintings, and other fragile items. Additionally, if you're moving abroad, we can wrap furniture for export or provide bespoke crates for specific items. If you'd like to learn more about our packing, unpacking, wrapping, and crating options, please visit our packing service page.
4. Dismantling and reassembling furniture
When you move house, dismantling beds, IKEA wardrobes, office desks, and other furniture can be a time-consuming task. With our dismantling and reassembling service, you can relax and rest assured that your valuable furniture items will be taken apart and rebuilt in the safest way possible.
With over a decade of experience, we have the expertise to assemble and dismantle all kinds of furniture. Whether it’s taking apart certain sofas, removing their feet, or detaching doors, we've got you covered. IKEA daybeds, large Kallax units, and cabin beds are never a problem for us. During the home survey, we consider every time-consuming task and discuss these details with you to ensure a smooth moving day.
At Gentlevan Removals, we handle the hard work so you can focus on enjoying your new home.
5. We offer storage
If you are moving house and require storage services, we've got you covered. There are many occasions when you can’t move to your new house straight away, need additional space, or moving abroad and face delays. This is when our containerized removal storage comes in handy. You don't have to worry about organizing storage separately. We can arrive at your house and safely and securely load your belongings into storage containers right at your doorstep. If you wish to learn more about Gentlevan’s storage services, visit our page here.
6. Protection
At Gentlevan Removals, we prioritise the utmost care for your belongings and home. We utilise a variety of protective materials, including carpet protectors, padded blankets, and sofa and mattress covers. Our team is dedicated to ensuring that your new carpet remains pristine, even on a muddy day, and that your sofa is handled with the greatest care.
While moving might be a typical day at work for us, we recognize that it’s a significant and memorable event in your life. Our goal is to make this experience positively unforgettable by preventing any stains on your carpet or mattress and avoiding chips on your chest of drawers and other furniture. With Gentlevan Removals, you can trust that every detail will be handled with professionalism and respect, leaving you with a seamless and worry-free move.
7. Professional removal team - We are skilled in transporting and stacking your delicate furniture items
Many people say that watching us load the lorry is like watching a game of Tetris or assembling a jigsaw puzzle. In an ideal world where cowboy companies don’t exist, this level of skill would be the trademark of every moving company.
At Gentlevan Removals, our highly skilled team doesn't just transport your items from A to B. We meticulously load each item with precision and care, ensuring that everything arrives at your new home safely and securely.
8. We move heavy items and pianos
If moving heavy items only required muscle power, then removal companies would only need to hire bodybuilders and Olympic champions. But that's not the case. Moving a heavy safe, piano, or hot tub often requires years of experience, careful assessment, and specialized equipment such as dollies and straps.
At Gentlevan Removals, we have a can-do attitude and do not shy away from challenges. Over the years, we have moved hundreds, if not thousands, of upright and grand pianos, as well as numerous safes and hot tubs. If you have a heavy item in your home or office that requires an experienced moving team, do not hesitate to contact us.
9. We do long-distance national and European removals
We offer regular dedicated and shared load services across the UK and Europe, including destinations such as Spain, France, Germany, Switzerland, Belgium, Italy, and beyond.
At Gentlevan Removals, we don't just move you across town; we ensure a seamless transition across the continent. From expert packing to efficient transportation, we handle every aspect of your move, including assistance with customs paperwork.
Let us take the stress out of your international move and provide you with a smooth and hassle-free experience.
10. Booking system
What is the worst thing that can happen when you are moving house? Imagine the stress if a company only gives its word that their lorry will turn up on your moving day. Unfortunately, many so-called 'removal companies' might overbook themselves during the busy summer period and fail to show up on your completion day.
Our booking system makes this impossible. When you accept our quotation, we ask for a minimum 30% deposit to secure your moving date. We only finalize the booking after receiving the deposit and confirming our availability. We then send an acceptance form for you to carefully read and sign. Full payment is required five working days before your completion day. The acceptance form serves as a contractual agreement between you and us, ensuring your peace of mind on your moving day.
11. Insurance
With our tailored insurance policy, you can cover your valuables in case of unforeseen circumstances, providing you with peace of mind throughout the moving process. Get in touch with us to understand this process better and ensure your belongings are fully protected. We're here to ease your mind and make the big move as easy and safe as possible. Trust Gentlevan Removals to safeguard your cherished possessions every step of the way.
12. Our staff undergoes DBS checks, ensuring trustworthiness
Our staff undergo thorough Disclosure and Barring Service (DBS) checks as part of our commitment to ensuring the trustworthiness and reliability of our team. These checks are essential in providing peace of mind to our clients, as they verify the criminal record history of our employees. By conducting DBS checks, we prioritize the safety and security of both our staff and our customers, reinforcing our dedication to professionalism and integrity in every aspect of our service.
13. We offer a premium service with affordable rates
Ensuring affordability is also one of our top priorities. We strive to offer competitive pricing without compromising on the quality of our service. By making our services accessible and budget-friendly, we aim to provide value and satisfaction to our customers.
14. We have good reviews
As a family business, our top priority is to receive wonderful reviews and see happy faces once the last boxes land on your new home’s floor. There's no greater satisfaction for us than knowing we've made your moving experience smooth and stress-free. If you're still in doubt whether Gentlevan Removals is the perfect choice for you, we invite you to check out our customer reviews. Our satisfied clients are a testament to our dedication and commitment to excellence.
15. We are a family business
Choosing Gentlevan Removals, a family-owned removal business, ensures a personalized and dedicated service that larger national moving firms often can't match. Our customer-centric approach means we listen to your needs and tailor our services to meet them, providing a bespoke moving experience.
As a family business, we build strong relationships with our customers. Many of them return to us for future moves and recommend us to friends and family. Our reputation is built on trust, reliability, and exceptional service, making us a top choice for your moving needs.
WRAP UP
We hope this article has provided a glimpse into our services and helped you understand how your moving day can be a memorable event instead of a bad memory. Here at Gentlevan Removals, our team is dedicated to delivering the highest quality of service, ensuring that every aspect of your move is handled with care and precision. We understand that moving can be stressful, but with our expertise and customer-focused approach, we aim to make the process smooth and worry-free. Choose Gentlevan Removals for a seamless, efficient, and enjoyable moving experience.